At farnished.com, we are committed to delivering your orders safely, efficiently, and with the highest level of care. This Shipping Policy explains how we process, ship, and deliver orders, as well as the responsibilities of both our team and our customers throughout the shipping process.By placing an order on Farnished.com, you acknowledge and agree to the terms outlined in this Shipping Policy.
Order Processing
Every order begins processing only after successful payment confirmation.Our standard processing time is 1–3 business days, during which your order is reviewed, verified, packed, and prepared for shipment.Please note that processing time is separate from shipping time.
Processing may take longer during:
- Public holidays
- Seasonal sales and promotional events
- Product restocking periods
- Unexpected increases in order volume
- Circumstances beyond our reasonable control
If a significant delay occurs, we will make reasonable efforts to notify you using the contact information provided with your order.
Shipping Destination
farnished.com serves customers in multiple regions. Shipping availability depends on your delivery location and the services offered by our logistics partners.If shipping is unavailable for your destination, you will be informed before your order is completed or contacted shortly after your purchase.
Estimated Delivery time
Delivery times vary depending on your location, the selected shipping service, customs procedures (where applicable), and carrier operations.Estimated delivery times are provided for convenience only and should not be considered guaranteed delivery dates.Unexpected events—including severe weather, transportation disruptions, customs inspections, or carrier delays—may affect delivery schedules.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email.When tracking is available, your confirmation will include tracking information so you can monitor your shipment’s progress.Please allow some time for tracking information to become active after the package has been handed to the shipping carrier.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
Please verify:
- Recipient’s full name.
- Street address.
- Apartment or unit number.
- City and postal/ZIP code
- Country
- Contact phone number
farnished.com is not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.
Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible.Address changes can only be made before the order has been packed or shipped.Once an order has been dispatched, we may not be able to modify the delivery address.
Shipping Delays
While we work hard to ensure timely deliveries, delays can occasionally occur for reasons outside our control, including:
- Carrier operational delays
- Customs clearance procedures
- Extreme weather conditions
- Natural disasters
- Government restrictions
- Public holidays
farnished.com cannot guarantee delivery dates under these circumstances but will assist customers in tracking and resolving shipping concerns whenever possible.
Lost Packages
If your tracking information indicates that your package has not arrived within a reasonable timeframe, please contact our support team.
We will work with the shipping carrier to investigate the shipment and determine the most appropriate resolution.
Investigation times may vary depending on the carrier’s policies and procedures.
Damaged Deliveries
If your package arrives visibly damaged, please inspect the contents immediately.
If any item is damaged during shipping:
- Take clear photographs of the packaging and product.
- Contact our support team within 48 hours of delivery.
- Include your order number and supporting images.
After reviewing your claim, we will determine the appropriate solution, which may include a replacement, partial refund, or full refund where applicable.
Missing Items
If your order arrives with missing items, please notify us within 48 hours of delivery.Provide your order number and details of the missing products so we can investigate and resolve the matter as quickly as possible.
International Shipping
For international orders, customs authorities in your country may apply import duties, taxes, brokerage fees, or other charges.These charges are determined by your local government and are the responsibility of the customer unless otherwise stated at checkout.farnished.com has no control over customs processing times or additional import charges.
Delivery Completion
An order is considered successfully delivered once the shipping carrier confirms delivery to the address provided during checkout.Customers are encouraged to ensure someone is available to receive the package if a signature is required.
Shipping Restrictions
Certain products may not be available for shipment to specific countries or regions due to legal restrictions, carrier limitations, or product- specific regulations.If a restriction affects your order, we will contact you to discuss available alternatives.
Connect
If you have any questions regarding shipping, delivery, tracking, or your order status, our customer support team is here to assist you.
Email:support@farnaished.com
Business Name:farnished.com
Business Hour:07:00AM-08:00PM(Mon-Fri)
